Privacy Policy

Proof Medical Spa (“Proof,” “we,” “us”) respects your privacy. This policy explains what information we collect through this website, how we use it, who we share it with, and the choices you have. It applies to proofmedspa.com. The care you receive in our clinic is governed by separate medical privacy practices, which we provide to you as a patient.

By using this website or giving us your information, you agree to the practices described here.

Information We Collect

Information you give us. When you contact us by email or phone, join our opening list, book an appointment, or buy a gift card, we collect what you choose to share. That typically means your name, email address, phone number, and the content of your message or request.

Information collected automatically. Like most websites, ours records basic technical data when you visit, including your IP address, browser and device type, the pages you view, and the site that referred you. We use this to understand how the site is used and to keep it working properly.

Cookies. We may use cookies and similar technologies for basic site function and analytics. We do not use advertising cookies. You can control or block cookies through your browser settings.

Booking and Payments

Online scheduling and payment are handled by Boulevard, our practice-management platform. Information you enter while booking is processed by Boulevard under its own privacy policy. Retail purchases made through our online shop are processed by Shopify under its own privacy policy. Our website does not collect or store payment card details directly.

How We Use Your Information

We use your information to respond to your questions, schedule and manage appointments, process payments, send appointment confirmations and reminders, send marketing messages you have opted in to receive, understand how our website is used, improve our services, and meet our legal obligations.

Marketing Emails

If you join our opening list or become a patient, we may send you promotional emails about treatments, events, membership, offers, and news from the spa. Every marketing email includes an unsubscribe link, and you can also simply reply and ask us to stop. Appointment confirmations, reminders, and aftercare instructions are not marketing, and you will keep receiving those as long as you have appointments with us.

Text Messages

By entering your phone number, you are agreeing to receive text messages from Proof Medical Spa. These may include appointment confirmations, reminders, aftercare instructions, and promotional messages about treatments and offers. Message and data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE at any time to opt out.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties.

Sharing Your Information

We do not sell your personal information, we do not rent or trade it, and we do not share it with third parties for their own marketing. No mobile details or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.

We share information only in these limited circumstances:

Service providers. Companies that help us run the business, including our booking and payment platform, our online store, and our email and text messaging providers. They may use your information only to perform services for us, not for their own purposes.

Legal requirements. When the law requires it, such as a subpoena or court order, or when we need to protect the safety, rights, or property of our patients, our staff, or the public.

Business transfer. If Proof is ever sold, merged, or acquired, customer information may transfer as part of that transaction. Any acquirer would be required to honor privacy protections at least as strong as those in this policy, and we would notify you of any material change before your information is used differently.

How We Protect Your Information

We use reasonable safeguards to protect the information we hold, including established, reputable platforms for booking, payments, and messaging, and we limit staff access to what each person needs to do their job. No method of transmitting information over the internet is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

You may ask us to provide a copy of the personal information we hold about you, correct information that is inaccurate, delete your information (subject to records we are legally required to keep), provide your information in a portable, machine-readable format, or stop sending you marketing emails and texts.

To make any of these requests, contact us using the details below. We will respond within a reasonable time and in any event as required by applicable law. We will never treat you differently for exercising these rights.

Children

This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.

Changes to This Policy

If we make meaningful changes, we will update this page and the “Last updated” date above.

Contact Us

• Phone: (509) 357-2357
• Email: hello@proofmedspa.com
• Mail: 9725 N Division St, Spokane, WA 99218